Launching RED DESK — Your New ICTS Helpdesk System! We are pleased to announce the official launch of RED DESK, the ICTS Helpdesk System of San Beda College Alabang. Learn more >

What is Red Desk?  RED DESK streamlines reporting of technical concerns, requesting ICTS services, and tracking ticket progress — all in one place.

Important: All ICTS-related concerns must be submitted through RED DESK. Only officially enrolled students, faculty, administrators, and staff with a San Beda Alabang email account may register and use the system.

🔗 Access RED DESK: https://reddesk.bedasystems.com

Quick Start Guide

Login Steps

1. Open the Reddesk portal in your browser.
2. Enter your San Beda College Alabang email and password.
3. Click Login to access your dashboard.

How to Submit a Request

1. On your dashboard, click Create New Ticket.
2. Select the issue category (Network Issue, Hardware Issue, System Issue, Access Request, Other).
3. Enter your department name and provide details of your request.
4. Click Submit to send your request.

Track Progress

1. Go to My Requests on your dashboard.
2. Check the Status column to see if your request is Pending, In Progress, or Completed.

Need Help or Clarifications?

• Phone (Local): 2100 or 2200
• Telephone Nos: 8236-7222 / 8236-7200 (Loc. 2100 or 2200)
• Email: [email protected]
• Office: ICTS Services, San Beda College Alabang

We encourage everyone to start using RED DESK for all ICTS-related concerns. Thank you for your cooperation as we improve our services!